Ratings & Reviews

Overall Rating

4(166 reviews)94.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great location. Haven't re...Review From Modern Messagesubmitted by Rachel O. - |Recommended: YesGreat location. Haven't really had any major problems. Renovations are nice and up to date. Staff is always helpful. Amenities are nice and usually always open.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
This is an extremely nice c...Review From Modern Messagesubmitted by Travis M. - |Recommended: YesThis is an extremely nice community to live in, and is very quiet and peaceful at all times. Everyone who lives here is very polite and respectful, and all of our new neighbors have been very kind and welcoming since we have moved in. We will most likely be extending our lease at the end of this, as long as every thing continues to be as pleasant as it has been the last two months that we have spent here. it's very nice to see all of the children running around and playing with the their friends after school, without having to worry about their safety every time that they are not in the house. It seems like it is a very nice complex to live in if you have a family, or have a child in the house for any reason. They are pet friendly, and the deposit for having an animal that lives with you is not outrageously high like it is at some other apartment complexes, which makes it financially difficult to be able to keep your pet with you if you have one prior to moving in. The community center is very useful, and is a nice place to be able to go and work in quietly, if you ever need a place away from home to sit down and concentrate on work, or study for school. All of the office staff is very friendly, and any time that I have approached them with a problem they have taken care of it in a very timely fashion, without me having to call again or remind them of anything. I am very happy that this is the community we chose to rent in.
response from property -Thank you for your feedback. We are happy to be of service.
Es un buen lugar para vivir...Review From Modern Messagesubmitted by Ana N. - |Recommended: YesEs un buen lugar para vivir, comodo y agradable , ademas es muy accesible el transporte, tienen una buena atencion a los clientes , me encantan los jardines que estan muy cuidados , y sobre todo muy seguro lugar para vivir
I am extremely happy living...Review From Modern Messagesubmitted by Elaine N. - |Recommended: YesI am extremely happy living in my remodeled unit. The community is new and improved and the staff is extremely helpful and always provides the best customer service.
response from property -Thank you for your review. We strive to provide an exceptional community experience and are happy to hear that we've met your expectations!
I've been living here for a...Review From Modern Messagesubmitted by Angel G. - |Recommended: YesI've been living here for about 4 months now and so far everything has been great. Very easy move in and helpful staff. A little noisy at times but nothing extreme.
response from property -Thank you for your feedback. We are happy to provide exceptional service.
Great community and great s...Review From Modern Messagesubmitted by Eric N. - |Recommended: YesGreat community and great staff. I've now lived at Renew At The Shops since mid-December and I absolutely love it here. It's a quiet and peaceful community with all of the amenities that I enjoy. My apartment is just perfect for me. Everything is brand new, from the floors to the fixtures. Very modern. Very nice. The management staff have been amazing Not only are they extremely friendly, they are also attentive to any concerns that may arise, no matter how minuscule. Any concern brought to their attention is handled promptly and professionally. They even have an online payment option to simplify paying each month's rent. Credit cards are even accepted. What could be easier With a fitness room, a swimming pool, spa, multiple fire pits, cabanas outdoor lounge areas, I feel spoiled, as if I live in a resort. Two thumbs up.
response from property -Thank you for your feedback. We are happy to provide exceptional service.
Great living experience as ...Review From Modern Messagesubmitted by David M. - |Recommended: YesGreat living experience as far as being a first apartment. Would not pick another place to live. Great surroundings as well. Would recommend to.
response from property -Thank you for your review and recommendation. We strive to provide an exceptional community environment.
It's a nice community to li...Review From Modern Messagesubmitted by Stephanie L. - |Recommended: YesIt's a nice community to live in. Close to the mall and freeway. Staff is courteous and friendly The new center pool and gym are beautiful. Peter the manager is awesome and Aidan is too
response from property -Thank you for your review. We hope that we continue to meet your expectations.
One of the best apartment c...Review From Modern Messagesubmitted by Maria S. - |Recommended: YesOne of the best apartment complex I've known. Staff is amazingly reachable and promptly respond to residents needs. Completing and upgrading to a two bedroom Within the past few days was a breeze as all paperwork was done through their automated ensign site. Thank you to all staff at renew at the shops for all that you do to help residents.
response from property -Thank you for the feedback. We hope we continue to meet your expectations.
Very comfortable, great ame...Review From Modern Messagesubmitted by Cole C. - |Recommended: YesVery comfortable, great amenities, and great surrounding area. It's very conveniently located next to the mall and the community college. There are plenty of attractions nearby as well.
response from property -Thank you for your feedback. We hope you continue to enjoy our convenient location.
Renew at the shopssubmitted by Monica C. - |Recommended: YesIf your going to college and on a budget. Location is near a hospital, fire station, mall. Not bad.
response from property -Thank you for your review. We hope that you continue to enjoy your experience with us.
Basically Parking is Terriblesubmitted by Laura R. - |Recommended: NoAverage community, decently mediocre price, parking is terrible.
response from property -Thank you for your feedback. Please contact us at 949-364-7224 regarding your concerns with parking. We would love to discuss your options and provide you with a comfortable community experience.
Age shows, lack of parking, good locationsubmitted by Daniel D. - |Recommended: YesToo many vehicles, not enough space. Staff unwilling to help or does not know how. Staff confused on policies. Patio wood railings are not in good shape and is becoming a safety hazard. New stove prevents me from opening one my kitchen drawers. Good price for a budget apartment.
response from property -Thank you for your review. Since ReNew at the Shops is under new management, we have future plans to make improvements throughout the property. We hope that this will help address any concerns that you and future residents may have. Please feel free to stop by our management office to discuss your concerns in greater detail. We are here to be of service.
It is indeed a trap, avoid at all costs.submitted by Aaron Y. - |Recommended: NoWe were lied to when viewing the property about several of the most important features to a home Parking virtually non-existant after 8 pm , Noise definitely not a quiet corner as was stated by the staff , and Basic Functionality of the property being rented. Hot water lasts 60 seconds or less if you get it at all. The lack of insulation will drain your wallet for heating and cooling costs. The people who state this is a luxury apartment community clearly do not know what the word luxury actually means. Living in many cities in many states over the last 12 years I have never encountered such a poor living experience as I have here. Staff is ok, but you must be lucky to get one who is nice and or knowledgeable.
response from property -Thank you for posting your review. ReNew at the Shops is under new management and we have future plans for improvements. We hope that with these improvements, you will be satisfied with the conditions and choose to continue your stay at ReNew at the Shops. If you would like to place work orders for your unit, please stop by the management office so we can schedule your repairs to be done.
Overall submitted by Adan G. - |Recommended: Notheres never parking after 4 kitchen cabinets are old bathroom fans dont work kitchen sing doesnt work i hope to move out soon
response from property -Thank you for your review. ReNew at the Shops is under new management and we have future plans for community improvement projects. Please stop by the management office to discuss any maintenance concerns that you are experiencing in your unit. We are here to be of service.