Ratings & Reviews

Overall Rating

4(159 reviews)94.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

This place is horrible.submitted by Sonya C. - |Recommended: NoTorture
response from property -Thank you for sharing your opinions with us. One of our main goals is to provide a community that our residents are proud to call home. Please contact us at 949-364-7224 and we will be happy to discuss your experience with us in greater detail.
Good value with a great location.submitted by Robyn S. - |Recommended: NoWhile the apartments themselves are nothing special, the location makes this community a great place to live. If you can squeeze into a parking spot and avoid people who don't like my Pit Bull, it's generally a good place to be.
response from property -Thank you for your constructive feedback. Please let us know if we can ever be of additional assistance to you.
A very good place to livesubmitted by Robert F. - |Recommended: YesI think the biggest concerns when moving are safety, noise, and a responsive staff. You don't have to worry about these things if you move here. I felt very safe here. The neighbors were all quiet and respectful. This sounds weird but the aromas around dinnertime are amazing. I was always like man I wish some of these people would invite me over for dinner Great landscaping and pool area. I went to the hot tub all the time. The office staff was always polite and responsive. One time we had a leak from our AC unit inside. It just made the carpet a little damp. When they came to fix it not only did they fix it quick but the guy steam cleaned the carpet. Not just in front of the AC unit, I mean the whole place Now that is exceptional service. I moved to Anaheim to be closer to work but I miss living there. And no. I am not some shill for the company. My name is Rob Fiore and I lived in 38 A for one year. I had an assigned parking spot and nobody but me ever parked there, not even one time. I never had guests so I don't care about guest parking. But it seemed like slim pickings. There were some things I did not like but they are so minor its not even worth mentioning like no exhaust fan in the bathroom which made it kinda steamy . If you want a safe, quiet place then this place will not let you down. But if you want marble floors and granite countertops you may want to try Irvine for about 2000 a month. PS. We miss u Casey But David is still in the office at the time of this writing. He's excellent too. If you treat the staff with respect and don't complain about every little thing, the staff will treat you in turn.
response from property -Thank you for taking the time to share this kind feedback. Our main goal is to create an exceptional community environment for all who choose to stay with us. We wish you luck in your recent relocation and are happy to be of service to you if you find yourself in the Mission Viejo area in the future.
Less parking than needed. Getting run downsubmitted by James L. - |Recommended: NoAt least it's close to the mall.
response from property -Thank you for your constructive feedback. If you have any additional suggestions that you would like to share with us, please contact us at 949-364-7224. We are always here to receive feedback that will help us fine tune our services and amenities.
Great place to live.submitted by Luis A. - |Recommended: YesComfortable
response from property -We are pleased to hear that you are enjoying your time as a member of our community. We hope that we continue to meet your expectations.
Centrally Located in Mission Viejosubmitted by Michelle W. - |Recommended: YesLiving at ReNew at the shops is decent. We have immediate access to the Mission Viejo Mall across the street. Parking outside of your single assigned carport space can be a pain. The tow trucks will tow you and/or your guest in less than 15 minutes without a pass. Security could be better but all in all the neighbors are respectful.
response from property -Thank you for this detailed feedback. Please let us know if you have any suggestions of how we may improve your experience with us.
Beautiful on the outside submitted by Mezar C. - |Recommended: YesIt s like living in a place that has the potential to be a luxury apartment community, but isn t quite there yet.
response from property -Thank you for your feedback. We are excited to continue adding additional valued services and amenities to our community. Please let us know if we can do anything to enhance your experience with us.
The office staff is always so helpfulsubmitted by Phillip J. - |Recommended: YesIts enjoyable. The parking is very unfair had to have vistor over
response from property -Thank you for your constructive feedback. If you have any suggestions on how we may improve the parking situation, please contact us at 949-364-7224. We are here to be of service.